Hotfix 26.10.7 has been deployed to all regions. Insights are now being generated.
Posted Oct 27, 2026 - 14:22 CET
Update
We have developed a fix that is currently undergoing QA testing. We are targeting deployment on 26 October 2026 and will provide an update if this date changes.
Posted Oct 23, 2026 - 11:31 CEST
Identified
We are aware of an issue preventing some new Insights from being generated as expected. We have identified the root cause and are actively working on a hotfix to resolve the issue. We will deploy the fix as soon as possible and continue to provide updates on our progress.
Posted Oct 21, 2026 - 19:23 CEST
This incident affected: DEX Platform and Solutions (DEX Platform – UK South 1, DEX Platform – North Europe 1, DEX Platform – West Europe 1, DEX Platform – East US 1, DEX Platform – West US 1, DEX Platform – West US 2, DEX Platform – Canada Central 1).